Far from comprehensive, this selection of books does represent essential reading for people documenting user experience.
These books have been on my shelf for a long time. I keep coming back to them. They were both instrumental in my thinking about design.
Kristof, Ray and Amy Satran. Interactivity by Design. Mountain View: Adobe Press, 1995.
Raskin, Jef. The Humane Interface. Reading, MA: Addison-Wesley, 2000.
Curtis, Nathan. Modular Web Design. Berkeley: New Riders, 2009.
Halvorson, Kristina. Content Strategy for the Web. Berkeley: New Riders, 2010.
Kalbach, James. Designing Web Navigation. Cambridge: O’Reilly, 2007.
Morville, Peter and Louis Rosenfeld. Information Architecture for the World Wide Web (3rd Edition). Cambridge: O’Reilly, 2006.
Saffer, Dan. Designing for Interaction. Berkeley: New Riders, 2007.
Tidwell, Jenifer. Designing Interfaces. Cambridge: O’Reilly, 2006.
Wodtke, Christina and Austin Govella. Information Architecture: Blueprints for the Web (2nd Edition). Berkeley: New Riders, 2009.
Wroblewski, Luke. Web Form Design. Brooklyn: Rosenfeld Media, 2009.
Unger, Russ and Carolyn Chandler. A Project Guide to UX Design. Berkeley: New Riders, 2009.
Lidwell, William and Kritina Holden and Jill Butler. Universal Principles of Design. Beverly, MA: Rockport Publishers, 2003.
Abel, Jessica and Matt Madden. Drawing Words & Writing Pictures. New York: First Second, 2008.
McCloud, Scott. Making Comics. New York: Harper Paperbacks, 2006.
Duarte, Nancy. slide:ology. Cambridge: O’Reilly Media, 2008.
Reynolds, Garr. Presentation Zen. Berkeley: New Riders, 2008.
Zaki Warfel, Todd. Prototyping. Brooklyn: Rosenfeld Media, 2009.
Beyer, Hugh and Karen Holtzblatt. Contextual Design. San Francisco: Morgan Kaufmann Publishers, 1998.
Krug, Steve. Don’t Make Me Think. Berkeley: New Riders, 2005.
Mulder, Steve and Ziv Yarr. The User Is Always Right. Berkeley: New Riders, 2006.
Pruitt, John and Tamara Adlin. The Persona Lifecycle. New York: Morgan Kaufmann, 2006.
Rubin, Jeffrey and Dana Chisnell. Handbook of Usability Testing. Indianapolis: Wiley Publishing, 2008.
Young, Indi. Mental Models. Brooklyn: Rosenfeld Media, 2008.
Buxton, Bill. Sketching User Experiences. Boston: Morgan Kaufmann, 2007.
Roam, Dan. The Back of the Napkin. New York, Penguin, 2008.
Tufte, Edward R. Envisioning Information. Cheshire, CT: Graphics Press, 1998.